How to request deletion
- Open the PingHub app.
- Go to Settings.
- Under Privacy, tap Delete my data.
- Confirm on the dialog that appears.
You'll see a confirmation message once the request completes. No account, login, or email is required — the request is tied to your app installation.
What gets deleted
- Anonymous usage analytics associated with your installation — your install ID, the one-way device hash used to recognize reinstalls, and the usage/current-state counts sent with it.
What is kept
- Your monitored websites, check history, SSL certificate history, notification log, and app settings — this data is stored only on your device and is never sent to our servers, so it is unaffected by this request. To remove it, uninstall the app or clear its data from your device's app settings.
Retention period
Deletion is immediate — no backup or retention period. Once the request succeeds, the associated analytics data is removed from our servers right away, and the app generates a fresh, unrelated install identity for any future analytics (if you leave the feature on).
Questions
Email [email protected] with any questions about this process.